Refund & Cancellation Policy

Effective Date: 23-12-2025

At Akanksha E-Learning Solutions, we aim to maintain complete transparency regarding refunds and cancellations for our online and offline training programs. Please read this policy carefully before enrolling.

1. Online Courses

A full refund is applicable only if the refund request is made within 48 hours of payment and before course access is provided.
No refunds will be issued once login credentials, class links, recorded materials, or course access are shared.
No refunds for partial attendance, missed sessions, or change of mind.

2. Offline / Classroom Courses

Refund requests must be submitted at least 7 days before the batch start date.
No refunds will be provided once the classes have commenced.
Seat blocking fees or registration fees, if applicable, are non-refundable.

3. Cancellation Process

To request a cancellation or refund, please email us at akankshaelearning@gmail.com with your payment details and registered contact information.

4. Refund Processing

Approved refunds will be processed via the original payment method.
Refunds are typically completed within 7–10 business days.
Processing timelines may vary depending on the payment gateway or bank.

5. Non-Refundable Situations

Failure to attend classes
Internet or technical issues from the student’s side
Violation of course terms or code of conduct
Access already granted to course materials

6. Contact Information

Akanksha E-Learning Solutions
No. 951, Pooja Arcade, 2nd Floor, LIG 2nd Stage,
15th B Cross, New Bus Stand Road,
Yelahanka New Town, Bangalore – 560064

Email: akankshaelearning@gmail.com
Phone: +91-9844675650